Jombet Terms & Conditions – Malaysia Platform Usage Terms

1. Definitions & Interpretation

In these Terms and Conditions, the following words and phrases carry the meanings defined below, unless the context requires otherwise:

2. Membership Eligibility & Account Registration

Platform Usage Jombet is subject to the following eligibility conditions. By registering an account, you confirm that you meet all of these requirements:

2.1 Age Requirement

You must be at least 21 years of age at the time of account registration. jombet reserves the right to request valid identification documents at any time to verify your age. Any account found to have been registered by an underage individual will be closed immediately and all balances will be forfeited.

2.2 One Account Per Individual

Each individual, household, IP address, device, or payment method may only be associated with one active jombet account. Registering or operating multiple accounts is strictly prohibited. jombet reserves the right to close all associated accounts and forfeit any remaining balances and pending winnings if this violation is detected.

2.3 Accuracy of Registration Information

You are required to provide accurate, complete, and up-to-date information during registration and whenever requested by Jombet. Providing false, misleading, or incomplete information constitutes a breach of these terms and may result in account closure and forfeiture of your balance.

2.4 Account Security Responsibilities

You are fully responsible for maintaining the confidentiality of your Jombet account username and password. All activity that occurs under your account is your responsibility, whether carried out by you or by another person with or without your knowledge. Jombet will never ask for your password through any communication channel.

3. Deposits, Withdrawals & Financial Transactions

All financial transactions on the platform Jombet processed in MYR (RM). We support a wide range of local Malaysian payment methods to ensure convenience and ease for our members.

3.1 Accepted Deposit Methods

Jombet accepts deposits via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX (Online Banking)
• Maybank2u
• CIMB Clicks

The minimum deposit amount is RM20 per transaction. No maximum daily deposit limit is set for standard accounts; however, jombet reserves the right to impose deposit limits on specific accounts based on internal risk assessment. All deposits are processed instantly unless a technical disruption occurs on the payment provider's end.

3.2 Withdrawal Conditions

Withdrawals from your Jombet account are subject to the following conditions:

• The minimum withdrawal amount is RM50 per request.
• Members must have completed the identity verification (KYC) process before their first withdrawal request can be processed.
• Withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances approved by jombet.
• Withdrawal processing times range from 15 to 30 minutes for e-wallet methods, and up to 1 business day for bank transfers.
• Jombet reserves the right to suspend or decline any withdrawal request that appears suspicious or is associated with activity that violates these terms.
• Winnings derived from bonus funds may only be withdrawn after the associated wagering requirements have been fully met.

3.3 Identity Verification (KYC)

Jombet reserves the right to request identity verification documents from Members at any time, particularly before processing large withdrawals. Documents that may be requested include a copy of your national identity card (MyKad), utility bill, or recent bank statement. This is standard industry procedure to prevent money laundering and ensure the safety of all jombet platform users.

4. Bonus & Promotion Terms

Jombet offers a variety of bonuses and promotions to our members from time to time. All bonuses are subject to the specific terms and conditions stated alongside each bonus offer, in addition to the general conditions set out in this section.

4.1 Wagering Requirement

All bonus funds credited to your Jombet account must be wagered a specified number of times before they can be converted into withdrawable cash. Different wagering requirements may apply depending on the bonus type:

• Welcome Bonus: A 25x wagering requirement applies on the total bonus amount received.
• Live Casino Bonus: The wagering contribution is 15% of each bet placed at Live Casino tables, including baccarat and roulette.
• Sports Bonus: A 10x wagering requirement applies to the total Sports bonus received, with every sports bet contributing 100%.
• Cashback: Cashback funds received generally carry no wagering requirement unless otherwise stated in the specific promotion's terms.

4.2 Prohibition of Bonus Abuse

Jombet actively monitors bonus activity. Any attempt to abuse, manipulate, or circumvent our bonus system — including but not limited to registering multiple accounts, coordinating bets with other players, or using automated software — will result in the cancellation of all associated bonuses and winnings, and may lead to permanent account closure.

4.3 Bonus Validity Period

All bonuses have a set validity period. Any unused bonuses or incomplete wagering requirements within the specified period will expire automatically. Please check each promotion's specific terms for the applicable validity period.

5. Game Rules & Member Conduct

All Members are required to use the platform Jombet in a lawful, fair, and responsible manner. The following activities are strictly prohibited and may result in disciplinary action, including account closure:

5.1 Prohibited Activities

• The use of software, bots, automated scripts, or any other technical means to gain an unfair advantage in any game on Jombet.
• Collaborating or colluding with other players to manipulate game outcomes or abuse the bonus system.
• Any form of money laundering or use of the Jombet platform for illegal financial activities.
• The use of information obtained through unauthorised means to gain an advantage in Sports Betting or casino games.
• Registering an account using another person's identity or false information.
• Any attempt to hack, damage, or disrupt the technical infrastructure of the Jombet platform.

5.2 Finality of Game Results

All game results on the platform Jombet are final and shall not be contested unless there is clear evidence of a verifiable technical error. In the event of any dispute, jombet reserves the right to review game records and issue a final decision based on available evidence. jombet's decision on all dispute matters is final and binding.

5.3 Technical Disruptions

In the event of a technical disruption, internet disconnection, or any technical issue occurring during a gaming session, Jombet will endeavour to restore the account to a fair state based on available records. Jombet is not liable for any losses arising from internet connectivity issues on the Member's end.

6. Privacy & Data Protection

Jombet takes the protection of our Members' personal data seriously. The collection, use, and processing of your personal data by Jombet is subject to our comprehensive Privacy Policy, which forms part of these terms and conditions and can be accessed at Privacy Policy page us.

In summary, Jombet collects your personal data for account management, transaction processing, legal and regulatory compliance, fraud prevention, and service improvement. Your data will not be sold or shared with third parties for marketing purposes without your consent.

All data transmitted between your device and Jombet's servers is protected with 256-bit SSL encryption to keep your information secure at all times.

7. Responsible Gaming

Jombet fully committed to the principles of responsible gaming. We believe online entertainment should remain a source of enjoyment, not stress or hardship. To that end, we provide a range of tools and resources to help Members manage their playing habits.

7.1 Self-Management Tools

Jombet Members can access the following self-management tools directly from their account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control how much money you load into the platform.
• Loss Limit: Set the maximum amount you are willing to lose within a specified period.
• Play Time Limit: Limit the amount of time you can spend on the Jombet platform per day.
• Session Break: Take a break from the platform for 24 hours, 48 hours, or 7 days.
• Self-Exclusion: Temporarily suspend your account for a period of 1 week, 1 month, 3 months, 6 months, or 12 months.

7.2 Signs of Problem Gambling

If you find yourself experiencing any of the following signs, we encourage you to make use of our self-management tools or seek professional help:

• Betting with money you cannot afford to lose.
• Lying to loved ones about your gambling activity.
• Feeling the need to bet larger amounts to get the same level of excitement.
• Attempting to recover losses by continuing to place bets (chasing losses).
• Neglecting work, family, or financial responsibilities due to gambling.

For assistance, please contact the National Anti-Drug Agency (AADK) at 1800-88-7555 available 24 hours a day, 7 days a week. This service is free and strictly confidential.

8. Liability Limits & Disclaimer

Platform Jombet provided "as is" without any express or implied warranties. While we strive to ensure the platform operates without interruption and remains secure at all times, jombet cannot guarantee that the platform will always be available, free from technical errors, or protected against all cyber threats.

To the extent permitted by applicable law, Jombet shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to financial losses resulting from gaming, technical disruptions, or inaccurate information.

Jombet reserves the right to suspend or terminate your access to the platform at any time, with or without notice, if we have reasonable grounds to believe you have violated any terms in this document.

9. Amendments to Terms & Conditions

Jombet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon being posted on this page. It is your responsibility to review this page periodically to ensure you remain informed of the current applicable terms.

Continued use of the platform Jombet following any changes to these Terms and Conditions will be considered your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact us to process your account closure.

10. Applicable Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through amicable negotiation between both parties.

If an amicable resolution cannot be reached, the dispute shall be referred to binding arbitration. The arbitrator's decision is final and binding on both parties. This does not affect your right to file a complaint with the relevant regulatory body under applicable law.

For any enquiries or complaints regarding your use of the Jombet platform, please contact our customer support team at support@jombet.best or via live chat available 24/7 on our platform. We are committed to resolving every complaint fairly and within a reasonable timeframe.